Strengthening health systems and services in the developing world
Developed for the Ministry of Health in Jordan
under the Primary Health Care Initiatives (PHCI) Project. Initiatives Inc.,
This booklet presents examples of successful implementation of quality
improvement strategies by health center staff at 10 primary health care
centers across the Kingdom of Jordan. The descriptions illustrate how systematic
problem identification and problem solving can assist health centers to
strengthen management, service delivery, performance, and client satisfaction.
This publication has been selected by the World Health Organization (WHO) as a resource for its website and CD for health service managers, MAKER (Managers taking Action based on Knowledge and Effective use of resources to achieve Results). For further information, see the WHO Management for Health Services Delivery website.
Developed for the Ministry of Health in Jordan under the Primary Health Care Initiatives (PHCI) Project by Donna Bjerregaard, Initiatives Inc., 2004.
This short report summarizes the process adopted by the Jordan Ministry of Health to improve the quality of and access to primary and reproductive health care in centers that serve as the initial contact for medical care. The importance of using data for documenting baseline performance and preparing action plans, monitoring processes, and creating an enabling structure for sustainability are all highlighted.
Developed for the Zambia Integrated Health Programme (ZIHP) by Initiatives Inc., 2004.
The Performance Improvement Review is a self-directed process for improving the effectiveness, sustainability and quality of NGO programs. Guidance and tools for conducting PIRs have been packaged as a CD-ROM to make the materials more accessible to users. The tools address six different program areas: family planning; growth monitoring and promotion; HIV/AIDS (home-based care, VCT, and peer education); malaria; safe motherhood; and water and sanitation, and are designed for use by Program Managers, Donors, District Health Management Teams, and Trainers.
Developed for the Ministry of Health in Jordan under the Primary Health
Care Initiatives (PHCI) Project. Initiatives Inc., 2002.
This six-volume set of standards of care for health centers provides essential
and detailed guidance for effective service delivery. Each of the first
five volumes addresses a distinct aspect of health center services: health
center management, clinical case management, reproductive health, preventive
care, and nursing care. The sixth volume offers a comprehensive set of
performance checklists, which can be used to facilitate self-assessment
and performance review. As a set, the Standards serve as a convenient reference,
a guide for service delivery, and a tool to support performance improvement.
This series of documents has been selected by the World Health Organization (WHO) as a resource for its website and CD for health service managers, MAKER (Managers taking Action based on Knowledge and Effective use of resources to achieve Results). For further information, see the WHO Management for Health Services Delivery website.
Volume 1: Health Center Management
Volume 4: Preventive Services
Volume 2: Clinical Case Management
Volume 5: Nursing Care Services
Volume 3: Reproductive Health
Volume 6: Performance Checklists
Developed for the Zambia Integrated Health Programme (ZIHP) by Jenny Huddart and Emily Moonze, Initiatives Inc., 2002.
Designed in response to numerous requests from hospital and district managers, this course was developed to build the financial management skills of health facility managers. The course was produced by Initiatives as part of the Zambia Integrated Health Programme and is based upon the roles and responsibilities of district and hospital managers in financial management.
Produced for the Central Board of Health in Zambia, with support from
the USAID-funded Zambia Integrated Health Programme, Component 3 (ZIHP-Systems).
Initiatives Inc. and ZIHP, July 2002.
The Integrated Technical Guidelines (ITGs) outline key
interventions for each of the technical areas of the Basic Health Care
Package (BHCP), as well as the minimum standards
of performance expected at community, health post, and health centre levels.
These guidelines are intended to enhance frontline healthworkers' knowledge
about the most important health problems in Zambia, and cost-effective
interventions to tackle these problems. Use of these guidelines should
improve the ability of frontline health workers to promote health and prevent
illness, including proper case management and referrals, and thereby contribute
to the attainment of the ultimate goal of "Better Health for all Zambians."
For the World Bank Eastern and Southern Africa Human Development Group by Michael Hopkinson and Kees Kostermans, 1996.
Based on the Regional Workshop on Civil Works for Health Care Facilities held in May 1996, this book offers guidance for the physical planning for primary and secondary level health care facilities. The book is organized into ten chapters: introduction, project inception, project organization, project brief, project design, engineering, cost management during construction, planning of health equipment, commissioning, and project evaluation.
Developed for the Guyana Safer Infection Project, Initiatives Inc., 2010
Organized in eight sections and developed in collaboration with Guyana’s Ministry of Health, this handbook offers information and training resources for injection safety and medical waste management. Contents include training guides, presentations, job aids, posters, and facilitation guidance to lead discussions that will help patients understand their rights, responsibilities, and alternatives. These materials are designed to assist health care workers, supervisors, regulatory bodies, municipalities, training institutes and programs, and procurement departments in ensuring safe, appropriate use of injections.
The print edition comes with all of the materials in their original formats on CD and two informational videos on DVD. The downloadble PDF includes the Injection Safety Took Kit Introduction only.
See also: Guyana Safer Injection Project, 2010